01Who we are
This Privacy Policy explains how Kunal Paper Products ("we", "us" or "our"), a paper and paperboard supplier based in Bengaluru, Karnataka, India, handles the personal information you provide when you visit www.kunalpaper.com or contact us for a quote. By using our website you agree to the practices described here.
02Information we collect
We only collect what we need to respond to you and run our website:
- Details you give us — your name, company, email address, phone number, product of interest, estimated quantity and the message you send through our quote form or by email.
- Technical & usage data — basic information your browser shares automatically, such as your IP address, device and browser type, referring page and the pages you view, used to keep the site secure and understand what's useful.
- Cookies — small files that help the site function and let us measure traffic anonymously. See section 05.
We do not collect sensitive personal data, and we do not knowingly collect information from anyone under 16.
03How we use your information
- To prepare and send quotes, and to fulfil and deliver your orders.
- To respond to enquiries and provide customer support.
- To keep records for accounting, tax and legitimate business purposes.
- To maintain, secure and improve our website.
We rely on your consent, the need to take steps before or during a contract with you, and our legitimate interest in running and improving our business. We never sell your personal information.
04How we share information
We share data only where necessary, and only with parties who are bound to protect it:
- Service providers who host our website, deliver our contact form and help us measure traffic.
- Logistics and mill partners where required to fulfil and deliver your order.
- Authorities where we are required to by law.
05Cookies & analytics
Our site uses essential cookies to function and may use privacy-respecting analytics to understand how visitors use the site in aggregate. You can block or delete cookies in your browser settings; some parts of the site may then work less smoothly.
06How long we keep it
We hold your information only for as long as needed to answer your enquiry, fulfil orders and meet our legal and accounting obligations — after which it is securely deleted or anonymised.
07How we protect it
We apply reasonable technical and organisational measures to guard against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we take its protection seriously.
08Your rights
You can ask us to:
- Access the personal information we hold about you.
- Correct anything that is inaccurate or out of date.
- Delete your information where we have no ongoing need to keep it.
- Stop using your details for marketing at any time.
To exercise any of these, email sales@kunalpaper.com and we'll respond promptly.
09Other websites
Our site may link to external websites we do not control. This policy does not cover them, and we encourage you to read the privacy policy of any site you visit.
10Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with a revised "Last updated" date.
11Contact us
Questions about this policy or your information? Reach us at sales@kunalpaper.com, call +91 92426 19090, or write to Kunal Paper Products, Bengaluru, Karnataka, India.